We understand how important privacy is to you. This policy clearly explains how top77 collects, uses, stores, and protects the personal information of every member in Malaysia.
Six core pillars that shape our approach to protecting every member's personal data.
All data transmitted between your device and top77's servers is protected by industry-standard 256-bit SSL encryption — the same technology used by leading financial institutions worldwide.
Top77 has never sold, rented or shared members' personal information with third parties for marketing purposes. Your data is used solely for purposes to which you have given explicit consent.
All personal information is stored on servers protected by strict access controls, multi-layered firewalls, and round-the-clock security monitoring to prevent any unauthorised access.
You have the right to access, update, correct, or request deletion of your personal data at any time. Our support team is ready to process your request promptly.
Top77's Privacy Policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and applicable international data protection legislation governing our platform's operations.
In the event of any data security incident involving your information, top77 is committed to notifying affected members within the timeframe required by law.
Top77 ("we", "Platform") takes the privacy of every member using our services very seriously. This Privacy Policy has been carefully drafted to explain how we collect, process, store and protect your personal information when you use the top77 platform.
We operate with full transparency and uphold the principle that your personal data belongs entirely to you. We only use it for legitimate, necessary purposes for which you have given consent — whether explicitly during registration or implicitly through your use of our services.
This policy should be read together with the Terms and Conditions and Responsible Gaming Policy us, all of which together form the entire agreement between you and top77.
Top77 collects various types of information depending on how you interact with our platform. This information is divided into three main categories:
a) Information You Provide Directly
b) Information Collected Automatically
c) Information From Third Parties
All data collected by top77 is used responsibly for clearly defined and legitimate purposes. The table below outlines the primary uses of your personal data:
| Purpose of Use | Data Type | Requirement |
|---|---|---|
| Account registration & verification | Name, IC, date of birth, email | Mandatory |
| Deposit & withdrawal processing | Banking information, transaction records | Mandatory |
| Fraud prevention & security | IP, login, activity records | Mandatory |
| Customer support | Name, email, account history | Mandatory |
| Legal compliance & KYC | Identity document, photo | Mandatory |
| Personalisation of user experience | Game history, preferences | Options |
| Promotional communications & notifications | Email, phone number | Withdrawable |
Top77 will not use your personal data for any purpose other than those stated above without first obtaining your additional consent. You may withdraw consent for promotional communications at any time by contacting our support team.
Top77 processes your personal data on lawful legal bases under Malaysia's Personal Data Protection Act 2010 (PDPA). These bases are as follows:
Top77 does not sell, rent or disclose members' personal information to any third party for their own marketing purposes. However, there are certain situations where we need to share your data with specific parties:
All third parties receiving personal data of top77 members are bound by strict confidentiality agreements and are only permitted to use that data for the specified purposes. We conduct periodic audits to ensure third-party compliance with our privacy standards.
Top77 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform operates smoothly. The types of cookies we use are:
You can manage your cookie settings through your web browser settings. Please note that disabling certain cookies may affect specific features on the top77 platform. For more information on managing cookies, refer to your web browser's help guide.
Protecting your personal data is top77's highest priority. We implement multiple layers of technical and organisational security to ensure your data remains protected at all times:
While we take all reasonable precautions, no security system can be guaranteed 100% safe. In the event of any material data breach, we will notify affected members and the relevant authorities within the timeframe required by law.
Top77 retains your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy or for as long as your account remains active, whichever is longer. General data retention guidelines are as follows:
Once the retention period expires, your personal data will be securely deleted or converted into an anonymised format that cannot be identified as belonging to any specific individual.
As a top77 member, you hold important rights regarding your personal data under applicable data protection laws. We are committed to facilitating the exercise of these rights:
Request a copy of all personal data we hold about you at any time.
Request correction of inaccurate or incomplete data in your account.
Request deletion of your personal data, subject to applicable legal obligations.
Request that we restrict how your data is processed under certain recognised circumstances.
Receive your personal data in a structured, machine-readable format.
Object to the processing of your personal data for specific purposes, including direct marketing.
To exercise any of the above rights, contact the top77 support team via Live Chat on the platform. We will process your request within 30 business days from the date the application is received.
In the course of its operations, top77 may transfer your personal data to servers or service providers located in other countries. All such transfers are carried out with adequate safeguards to ensure your data remains protected.
The safeguards we apply for international data transfers include:
The top77 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal data of individuals under the age of 18.
Should we discover that personal data of an underage individual has been collected without our knowledge, we will take immediate action to delete that data and close the relevant account. Parents or guardians who find that their child has registered on the top77 platform are urged to contact our support team immediately.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how top77 handles your personal data, please contact us through the following channels:
We take every privacy complaint seriously and will investigate and respond within a reasonable timeframe. If you are not satisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Commissioner of Malaysia.
Your personal data is fully protected under our Privacy Policy. Register now and enjoy a safe, fair, and enjoyable gaming experience with Malaysia's trusted entertainment platform.